You can’t apply for a refund on certain stages of your order, like when the order is not finished by the writer yet.
When the paper is delivered, the “Refund” button on your personal order page becomes clickable.
On the relevant tab of your personal order page, you will also be able to choose the type of refund you’re demanding and the reason why you applying for it. As soon as you do that, our dispute department will start working on your inquiry. All kinds of refunds concerning the quality or the lateness of your paper should be requested within 14 days from the time the paper was delivered, as in 14 days your paper will be automatically approved.
Your inquiry should be submitted by clicking the “Refund” button on your personal order page only.